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STRATACACHE Displaying Passenger Engagement Solutions at ACI-NA Airport Show

By September 25, 2018 No Comments

DAYTON, OH, US—September 25, 2018—STRATACACHE will demonstrate intelligent visual and passenger engagement solutions at the Airports Council International – North America Annual Conference and Exhibition (ACI-NA) next week. STRATACACHE’s marketing technology and digital solutions on display focus on convenience and automation, delivering a memorable, personalized experience while gaining actionable insights. STRATACACHE can be found in booth #1413 at the event, being held September 30 – October 2 in Nashville, TN.

Earlier this year STRATACACHE announced the creation of a Transportation Division, led by industry veteran Mark Mayfield. “Clearly airport operators understand that when a passenger is well informed and entertained, their anxiety level is reduced and a much more enjoyable travel experience is reported, and as a result, operational and financial performance are positively affected,” Mayfield said. “STRATACACHE delivers these results by bringing clarity to passengers’ behavior and preferences while at the airport, then providing strategic presentation of visual, mobile and interactive digital experiences that are engaging and informative, with real-time analytics to measure their effectiveness.”

Solutions:

Departure Display: Quickly inform travelers with the important information they need about their flight. The digital display can be customized to include venue specific branding, local weather conditions and can display important safety information.

Dynamic Wayfinding: Help passengers navigate the airport by directing them to nearby gates and airport amenities such as baggage claims, concourses, ticketing and restrooms. The vibrant screen can also display weather, messages and supports full screen video takeovers.

Games at the Gate: Transform extended dwell times into a fun and memorable experience. Passengers are encouraged to use their own mobile device to play a competitive game with other passengers, shown on large-format displays.

Baggage Claim: Welcome passengers and provide valuable entertainment, baggage delivery and local information while they await their luggage.

Call Forward Display: Welcome global travelers and help them navigate the customs process in their native language, based upon flight origination. When a visitor steps on the pressure sensitive sensor in front of the Customs agent’s bay, the display changes to an “occupied” state, updating again “available” when the passenger steps away.

Passenger Survey/Survey Analytics: Deploy interactive satisfaction surveys and monitor the results in real-time, gaining actionable insights to improve airport services.

STRATACACHE is hosting a pre-show cocktail party for ACI-NA registrants at the Country Music Hall of Fame, featuring a guest speaker from the STRATACACHE family of marketing technology companies, Manolo Almagro, Managing Partner at Q Division, STRATACACHE’s retail consultancy. Manolo will lead a short interactive discussion on “Rethinking Airport Retail – Data Driven Experiences” that will be possible with emerging tech, IoT and AI.

Learn more at www.stratacache.com/aci-na-2018.

About STRATACACHE

STRATACACHE provides scalable customer experiences, empowering retailers to learn deeply about their customers’ shopping preferences and behaviors, allowing for personalized shopper interaction. Our solutions deliver consumer activation at the point-of-decision, generating new sales opportunities and enhanced retail profitability. With 2 million+ software activations globally, we power the biggest digital networks for the world’s largest brands. Across the STRATACACHE family of complementary digital media/ad tech solution companies, we have the technology, expertise and track record to bring retail innovation that delivers results. Learn more about the STRATACACHE family at www.stratacache.com, on Twitter @STRATACACHE or on Facebook.